With over 5,000 rooms the MGM Grand is the largest hotel in Las Vegas.
Vegas Junky Hotel Review
|The Twenty Dollar Trick Results|
Booked a standard King Room. Slipped the $20 between cc and dl and the clerk (young female) dropped the $20 out of sight and went to work. She said all they had was a room in the West Wing as a complimentary upgrade. I asked if there was anything better and she said no, the hotel was full. I declined the upgrade and she said she would look for somehting on a higher floor. Nothing available. She then said the only king rrom she had was on a smoking floor. I declined that and said, "Well, I guess we'll be in the West Wing then!" Considering they didn't even have the room I booked, I'm guessing we would ahve ended up in the West Wing (which, IMHO, in not an upgrade by any stretch of the imagination) as that was the only place they had non-smoking king rooms.
Did not improve room but moved us to a strip view and waved resort fee.
We checked into Signature at MGM Grand. We had already booked a One Bedroom Balcony Suite with Strip view. I slipped in $20 and asked the lady at the counter if we could get an upgrade to 2 bed suite. She said, that would a whole another reservation. She did give use the 36th floor though, so it was a partial upgrade.
this is actually for the NYNY but its not an option on the dropdown. reserved a park ave (standard room) and got upgraded to a mad ave room. super friendly staff and she was grateful that i did the sandwich.
The gal noticed it and looked for me, then she said there weren't any upgrades. She then said she couldn't take the money for fear of losing her job.
Gave her $40 between ID and CC as it was pretty busy. We chatted, flirted etc and She informed me she could not change my room, but Had arranged to send up a bottle. Later that night an MGM branded bottle of champagne was delivered to my room. Fair enough, no major loss. Then I got a bill for it at the end of my stay. $43 for a bottle I never asked for on top of the $40 tip. $43 was the listed price for that bottle. The room was amazing tho.
Tried this at MGM, the guy was totally slick with the $20 - no hesitation, no hinting, nothing. He wasn't able to find any room upgrades, but gave us a room on the highest floor of the tower and removed all resort fees which equaled out to around $200 off our final bill. Will be trying this trick again in the future.
Snuck in $60 at check-in. Front desk agent took it , pocketed it then proceeded to tell us they had sold out of the room we had reserved 4 weeks prior! She put us in a standard room (and acted like she pulled heaven and earth to do so). We paid for a premium view and did not get a premium view room - lost our $60 she pocketed - and the MGM grand doesn't care. Sent them emails etc and all they would say was "we hope to see you again! Sorry!" DO NOT STAY HERE AND DO NOT TRY THE $20 trick!
My brother and I checked in at the same time. While he was checking in, I asked the woman if they had any complimentary upgrades. The woman politely informed me that they did not. My brother asked for a high-floor room, and was told none were ready and he'd have to wait until after 3pm. When my turn came, I decided to slip the woman $40 rather than $20 because it was REALLY busy, and asked her if she was sure there were no upgrades. She said she would be happy to check for me, then wrote something down and went to a man who looked like a manager. There were lots of people going to this guy. After a few minutes, she came back and said I had been upgraded to a premium strip view room on the 27th floor (normally an addt'l $15/night) and she was waiving my early check-in fee of $20. She also gave me a free fridge (normally $30/night). It was my birthday weekend, and I was happy.
I booked a West Wing King room and tipped the lady at the front desk for an upgrade to a room with two queen beds. I ended up with a Grand Queen room on a high floor with a strip view.
I tried to get a "comp upgrade" with a $50 sandwiched between my ID and CC. The front desk clerk smiled when he saw it, and said he'd see what he could do but wouldn't even touch the bill unless he could hook me up. After 10 min of typing away on the computer, he said there was nothing he could do for us and handed me money back. To be fair, this was the weekend Phish was playing at MGM and the hotel was absolutely slammed.
|By: Chris B|
The lady upgrades the view, gave us late check out for free (normally $20), 2 free buffet passes good anytime, and free comedy show tickets. Not bad at all.
|By: Rosanne de Vries|
Reviewing the Aria here, as others have done. Discreetly sandwiched a $20 bill between my credit card and ID, then passed it to the clerk without saying a thing. I knew we had an understanding, so we made some friendly small talk as the clerk efficiently ensured a room was free. A minute or two later, he handed me the key and informed me that I had been upgraded from a mountain-view room, to a city-view room on the 53rd floor. The view is like something from the movies - just absolutely outstanding. Now seriously regretting that I hadn't extended my stay. Thank you, $20 trick!
Worked awesome! Tried for 1st time at MGM Grand. Placed $20 bill between credit card and license and asked if there were any complimentary upgrades. Female agent took the bill before I even finished the sentence and was typing - clearly knew the score. Told her it was our 10th anniversary too but not sure that impacted this as she was already typing away. Got a higher floor room with a nice view vs. our friends. Also she checked for show tix but none available so gave us two free buffet passes. Also waived resort fee at $28 per night for all 3 nights. My $20 saved us about $150. Will definitely try this again.
I tried this on my last visit. The counter clerk just plopped my twenty back on the counter like I'd just dropped my pen or something. I checked in early & said I was willing to wait until a good room opens up. My room was fine, but certainly not an upgrade. Perhaps it was a busy weekend and there just wasn't anything available or perhaps my 5 day stay required more of a tip, but the quick, nonchalant way he discarded my tweny left me thinking I'd breached dome etiquette. Still, nothing ventured, nothing gained, so I'll try again another time & see what happens.
Checked in, did a very sloppy $20 bill trick (slipped out of my hand and fell onto her lap). Chatted up the check in agent. was given a nice upgrade to some "get well" room or something along those lines (aroma therapy showers). 5 minutes after getting to the room the phone rang and it was the check in agent. "I was telling my room manager about your and your friend and how fun you were and if you dont mind changing rooms, we'd like to update you to our skyline terrace suite." we switched - and it was amazing.
|By: Kris B|
They had me booked in the West Wing originally. That would have been miles away from the Conference Center where I was attending a 4-day conference. I made the sandwich and the young woman helping me very efficiently went to work to find me a different room. I was very pleased with my upgraded room on the 22nd floor in the main tower with a nice view of the Strip, New York, New York, Excalibur. Really nice room.
|By: Vegas Yellowchip|
Booked petite king online via MGM website. A few people ahead of me in line and when it came my turn I was helped by a very friendly young lady. We had good banter and she was tuned into what was going on..asking "is this your first time here?" in a good natured tone. She upgraded me to strip view grand king. Not sure what else happened after that because I got a call from customer relations shortly after getting into my room asking how my stay was going. Same thing happened again on the 2nd night of my stay.
I'd been 5 for 5 at MGM on previous visits but surprisingly, this upgrade attempt crashed. The check in attendant certainly knew the drill, but was sour-faced and in no mood for an upgrade. Regardless, probably just a random instance of bad luck. I'd still highly recommend it at MGM. Roll Like Boss just did a great summary of the whole $20 sandwich process if you haven't checked it out yet. Seems to still be working well at Cosmo.
This was actually at The Signature by MGM. Came and tried to check in early, but they didn't have any rooms available at the moment. Slipped the guy a $20 and requested a higher floor with a strip view. Ended up sending us to the Penthouse with a balcony view of the strip.
Tried at New York New York. Handed back the twenty and said let's see if room available.
I was lucky to get the gay guy at the front desk. Straight myself, I went to work and flirted. Complimented him in his new haircut. We laughed and had fun. I didn't even need to give a $20 and was upgraded to a suite. Score. I might even call him later!
Absolute bunk. This website is likely run by some enterprising hotel desk clerk. Don't waste your money.
|By: Mike C|
Stayed 3 nights... balcony is normally $20 per night, so happy with the outcome.
|By: John Wiechenthal|
Doing an upgrade while checking in on a Holiday I thought would be impossible but I decided to try it. I put the $20 between my credit card and license and asked for an upgrade. The guy checking in said let me see what I can do. He walked away to talk to a manager. They had 1 room left with a strip view he could upgrade me to. It worked perfect with no hassle. My check in was at the Hotel lobby, not at the airport. Good luck to anyone who tries this. I highly recommend it.
Reserved a standard room without stripview. Ask the nice lady at the counter if there were any complimentary upgrades since we were here to celebrate the 40th birthday of our sister, while there was a 10dollar bill clearly in sight with my passport and creditcard. She looked into the computer and appoligized that she did not have any rooms with a view available, but that she could give us a deluxe room on the fourteenth floor. This tourned out to be a room located on a corner, offering a great view on the strip! She was suprised when I said that the 10 dollars were hers because she helped us, and said she really appreciated it.
Gave the $20 inbetween the cards and asked for a suite upgrade, the lady said they were completely booked up because it was a fight night. I asked very nicely 2 more times and got the same response, she might have been telling the truth. It was my first unsuccessful attempt.
This was at the MGM Signature, not the MGM Grand. Slipped $20 between passport and credit card and asked if there were any upgrades or at least strip view rooms available. They put us on floor 36/38, which is a penthouse floor, with a balcony and strip view. The nice lass at the counter even returned my $20, but I insisted it was hers!
Since there is no selection for Aria at city center i am posting this under MGM Grand since they are the parent company of Aria. I checked into my room at Aria around noon on Tuesday 7/3/12 and slipped the front desk person a $20 with my ID and Credit Card and simply asked for a complimentary room upgrade to a city view and she smiled and went to work and was able to get me on the 28th floor with a nice view of the strip facing MGM Grand and Monte Carlo and NYNY. This definitely works and was the best $20 i spent in Vegas
Picked a young woman and slipped the $20 between license and credit card, asked if any complimentary room upgrades were available, she said we could have a bigger suite, but it was a smoking room, or a Grand king w/ a good view. Got upgraded to a nice grand king with a view. Worth the $20.
Aria Hotel Booked standard room, and got an upgrade after giving $50 to a young black guy. After getting up to the room, I realized that the upgrade I got was from a "standard room" to a "standard room with view". Being not happy with my crappy upgrade, I went back down to the counter and asked politely if a mistake was made, as the upgrade I got was the exact same room. The guy apologized and upgraded me to a corner suite.
|By: josh c|
Attempted the $20 sandwich on the check in agent. Immediately she pulled the $20 out between my cards and put it up on the counter.
Been dealing with the same agent for the last 4 years and he's always come through for me on the upgrade. Higher floors with a view and waaay more space than I've ever needed.
Chose a young lady at the front desk. Staying for a week, so I offered $50. Explained it was our anniversary and asked if any complimentary upgrades were available. She said "we don't do that." She then said we didn't have the king room we booked and made a big deal of getting us that. She returned the $50 at the end, but no success.
I put the $20 between my ID and CC and handed to the clerk. She took the $20 and placed it on the counter and told me she couldn't give any upgrades. I handed it back to her and asked if she could at least give me a room on a high floor with a view. She gave me back my $20 and gave me a room on a lower floor with a view of the construction area.
We chose a nice looking middle aged man to check in with. I had heard about the trick and so we sandwiched the 20 between the cards and went up there. Asked for a complimentary upgrade since it is my birthday and the guy said he would check. He made a call and then we were in the clear. They even had our room ready early for us since we checked in early morning. All in all a success!!
Just came back from my weekend stay at MGM Grand. Came to the check-in desk and looked at the workers helping guests and found a young lady in her mid 20's. Started conversation off asking her how she was doing, has it been a busy weekend for them, blah blah. I was going to do the sandwich but there were so many other staff around that i thought it would be inappropriate and ruin any chance of an upgrade. instead i kindly asked if there were any comp upgrades available and she quickly began looking. found a room and spoke to her manager for a second and they were able to give me a Hollywood suite (the suite above the Celebrity suite). I gladly took it and thanked her. I dont remember her name but she was very sweet and helpful. IMO its better to start a conversation that will make the worker comfortable with helping you if you ask. the $20 sandwich can give the wrong idea (bribe?) and blow any chance of an upgrade.
First time I had tried this and wasn't sure. The guy took the $20 and placed it on the counter saying that he wanted to place it there not because he didn't want it but he wasn't sure if he would be able to do anything for us. He spent some time looking and mentioned that because Britney Spears was playing in the hotel he wasn't sure plus we were there for a week. He asked if it wad a special occasion and I told him we were celebrating a birthday (true) and my first wedding anniversary (sort if true but wasn't for a couple of weeks!). He said he was going to check with his manager. After some time he returned and said he could upgrade us to a Celebrity SPA Suite, result :) He also managed to get the other two rooms on our booking on the same corridor, so all good. Thanks for spreading the tip, will defiantly try it again!
|By: Matt D|
We reserved a standard room with a Desert View and were upgraded to Penthouse Floor (not a penthouse room but a suite nonetheless) with a Strip View. Perfect room. And she didn't even want to accept the tip but I insisted. Worked great!
Booked for a week so tried $50 instead of $20. The lady behind the registration desk didn't bat an eyelid when she matter-of-factly said "Sorry, nothing available". And that was that.
Asked for high floor in Tower 1 with a balcony, got the ultimate penthouse floor (#38) with large balcony in Tower 1. Well worth it considering the trek from further towers to the casino.
Put this under mom. Was actually at aria
No entry for aria so I put this under mgm No upgrade and he kept my 20!
Asked the wife to stand away from checkin, checkn girl noticed my cc/passport and $40. Asked for the price of an upgrade telling them it was a surprise holiday to me from my wife and I wanted to surprise her with a better room. She went and talked to the checkin manager and came back with 2 options, either a free upgrade to a bungalow suite or $28 for a hollywood suite. Went for the $28, she then asked if the $40 was towards paying for the room "no its for you for making our stay much nicer" I said. So she reduced the room to $20pn. Success in my book.
Slipped $20 b/w license and credit card and asked if there were any comp. upgrades. She awkwardly and quickly gave the money back to me and said that she couldn't accept it. She said I could pay for an upgrade, but that was it.
Was at the MGM Signature. Tried the 20 dollar trick, asked for any complimentary upgrades. The girl looked confused. I didn't get an upgrade in room however she did move me from the 7th floor to the 17th floor. Not what I was looking for. Maybe next time, maybe different hotel.
Checked in at the airport kiosk around 6:30pm. I was surprised it was still open, and didn't expect this to work because it was so late in the day. Maybe it was because we were staying during the week, but it worked! I asked if she had any complimentary upgrades available. She did some typing and first talked about a suite. I got excited, but it turns out she meant the West Wing rooms. The West Wing rooms might be smaller than regular rooms (just what I've heard) but they feel swanky. The hallways are dim and the decor is new and modern (love the dimmer switches on the side of the headboard). It felt like staying in a swanky boutique hotel. Definitely worth the $20!
Checked in with the $20 in my mouth. As soon as they even caught a glimpse of it the desk agent started barking! Then they put me in a VIP Marquee Suite. Worked like a charm! Thanks $20 website for the advice!
Slipped the twenty between the drivers license and credit card but nothing was available. Maybe because of the boxing fight that weekend. Probably would try it again.
|By: German Guy|
Front desk staff was very anxious, checked with supervisor seral times. We ended in a king bed room with a look NE (opposite strip). Strip view was major reason for tried trick :-(
Had my $20 in between my CC and ID. I was checking in early. I asked for a complimentary upgrade from a young female. She said that MGM was nearly sold out so she had no upgrades. That was it. SHE ENDED UP KEEPING THE $20!!!! Also, the West Wing is not all that great to begin with. I feel that you can get a better room for the same price.
Got in late and checked in around 9PM. I had a $20 bill in between my license and credit card with a small amount of the bill sticking out. As I handed it to her I said "Do you have any complimentary upgrades available?", she looked at my cards and the $20 and very nicely said that they had no upgrades.
I checked in at the airport checkin on Sunday around 4 pm. I checked in with a woman who was about 40 years old. I sandwiched the $20 between my credit card and driver's license, and asked if there were any upgraded rooms available. She smiled, but said, "no" right away and gave me my $20 back. She did find us a room on a high floor with a good strip view, but the trick did not work for me.
So this was the biggest hose job ever. I hand the guy $20 at check in and he says lets see what we can do. OK, cool. He puts me in an "upgrade" and takes the money. Turns out the room was in the west wing, way away from everything, it had no full bathroom, but a shower toilet and a sink area that was open to the room, and we were put in a smoking room when we asked for non smoking. So we go back down, get our original room which was so much nicer and lost the $20. I should have just saved the cash for the craps table.
Upon checkin, I passed over the "Sandwich" and sweetly asked "Would it be possible to get a suite at the Signature instead of my Spa Suite at the MGM Grand? My room rate was $79 a night, and it took about 20 minutes to convince the hotel manager at Signature, but the desk clerk got him to do it, AND gave me a VIP Line pass for the buffet, AND gave me back my $20.
Checked in at the airport lobby, because most of the successful upgrades we read about were done here. We put the $20 between the credit card and the id, and the guy behind the counter just set all three items on the keyboard while he was looking. We asked if there are any upgrades available, and he said he'll check. First of all, he said we reserved a double queen bed room (which we didn't, but maybe expedia is to blame), and then he said that there's a king bed in the west wing for an extra $10 a night that he can give us. We stayed 2 nights so it's exactly the amount we tipped him, so I don't know if it counts as an upgrade (I'm going with no). He also said there's a bungalow for another $45 a night which we declined, and nothing else - maybe because it was right before the 4th of July weekend. He then pocketed the tip and we got the west wing room, which btw sucked big time - don't go there if you have the option.
Book a suite for 5 days at the MGM. Handed the girl a 20 inbetween my Id and CC. She went over to the Supervisor and talk to him. After that we were informed that we had been upgrade to a strip view.
Booked a stardard King room for 2 nights. Arrived at the front desk around 11:30AM and placed the $20 between the CC and DL and asked if there are any complimentary upgrades. Right away she told me to told on the $20 as there are no free upgrades as she could lose her job, but I left the $20 on the counter under my bottled water just in case. As she continued to check us in she noticed that I didn't put the $20 away and told us she could as least give us a room that was available now instead of having to wait to check in until 3:00 PM. I don't know why but I left her have the $20. We should have waited a couple of hours for our room and saved the money. But I got them back by playing craps later that night.
had success with this in bellagio 2 years ago so tried it again.The girl at the desk said that mgm DOESNT allow comp upgrades so after going up to the room I went down again and tried another guy. I told him we werent happy with the room and flashed the 20 to the guy and he upgraded us to a hollywood suite. Guess the lesson is if the trick doesnt work go complain and you will get something for free!
Checked in around 3:30 pm and did the sandwich with the 20 dollar bill between my 2 cards. I mentioned I was in town for my bachlour party and would really appreciate it if there were any complimentry upgrades available. He immediatly knew the deal and took the 20 and threw it in his pocket, then told me he upgrade me to a spa suite. The only problem was the spa suite has 1 queens and I needed 2. He told me sorry that was all he could do, and angrily gave me back the 20 dollars. Then he told me I was out of luck because all of the bungalow suites were gone. I told him he needs to find for me since I book this room months ago and after arguing for a bit he went in the back room and said he has found one for me. So I guess this sorta worked considering the spa suite is technically an upgrade to the bungalow suite.
Asked check in clerk he said no that managment does not permit this without paying for upgrade.
Slipped $20 with CC to clerk and she said she would check. Upgraded to West Wing with King Bed from Standard. Checked in around 11:30pm. Worked like a charm.
Failed miserably. The lady at the desk shook her head no before I could even ask for a complimentary upgrade. The hotel was pretty much booked out since I was staying over the Labor Day weekend so I know it was a long shot. I will keep the faith and try again next time.
This is actually for the MGM at FOXWOODS, in CT...quiet weekday night, slipped the 20$ sandwich and asked if they had any complimentary upgrades? She saw the 20, smiled, and said yes i think i can help...upgraded to a 2 room suite with jacuzzi, etc.....also worked at gold coast last month (wasnt on the vegas list) and was an amazing success...3 night stay, one 20$ bill, 4 room suite with bar and jacuzzi...2 for 3 so far...
This is for the Golden Nugget. Since there are no downtown hotels listed and GN is in the MGM family, I listed it here. Stayed at a slow time and got a young guy who immediately knew the deal. The difference in size, amenities and convenience (North vs South tower) was worth the investment.
I provided my credit card, id and $20 and inquired about complimentary upgrade. She said there was nothing available.
This was a 2 story suite with a balcony overlooking the strip. The balcony was about twice the size of a normal room and had a large whirlpool on it.
Hubby and I checked in around the 3 pm check-in time. Lines were almost non-existant and we were directed to a young man at one of the very ends of the counter. I had prepared the $20 between hubby's ID and credit card beforehand. He asked what the $20 was for, so I explained it was for him and that it would be greatly appreciated if there was anything he could do to make our stay nicer. He got the point and started typing. All the while, we chit-chatted about various things. Next thing I knew, he's reaching for the magazine with the different room descriptions. He shows us the various suites available and says, "You'll be staying in the Celebrity Spa Suite, which is better than the Bungalow King I just showed you." He gave us our keys and then proceeded to also show us a map with the various things to do within the hotel and making recommendations based on our interests. Overall, a great experience and worth the $20. :-)
arrived early and waited until MGM check in opened at airport. My husband offered the credit card, id with the money between and asked if there were any upgrades available but the guy said "NO!" and handed us back the money before dh even finished the question.
Checked in @ about 5pm on a Sunday. Slipped the $20 in with ID and such. Without even asking was upgraded to a Bungalow King Suite! Had originally booked a basic Grand Tower room with a discount coupon I found online (about $60 off per night).
|By: Scott Taylor|
Checked in at the hotel. Slipped the $20 between my id and credit card. Asked if there were any complimentary room upgrades available. She checked the system and told me I could pay $30 for a one level upgrade, but nothing for free. Said to check back the next day and for $30, I could get upgraded to a junior suite. She gave me back the $20 though, so nothing lost.
We checked in at 10:30 am on March 16,2008. I handed the desk person my license, credit card and $20 and asked for a complimentary upgrade to a bungalow suite. Without even checking she said there were none available. She then seemingly pretended to check and again said there were none available. She was very nice, apoligized and gave my money back. Out of curiosity, I called later from my cell phone and inquired about a bungalow suite and they were available at the rack rate. As a side note, I tried to check in at the airport but the line was 20 deep. We waited for ten minutes without the line moving so went to the hotel and checked in in three minutes.
The $20 was returned to me with an offer of a $45 per night upgrade to a Queen Bungalow.
I'm going to put this as a yes although I did not actually take the upgrade because it was offered. Checked in at the airport at around 10:30 and did the trick with a $50--handed the person at the desk my license with one hand and put the credit card/bill next to him with the other. He took a look at what I gave him and checked. They had something available, but only a room with a king bed. Unfortunately I was there with a buddy of mine, and the upgrade wasn't worth sharing a bed. I asked for an upgrade with a king and a sofa that they didn't have any. However, since it would have work if I were by myself or with someone I would have shared a king with, it counts as a yes.
They look you over to make sure that you'll blend in with the types staying at the skylofts. Really high roller accomodations. I think also roll your credit card to see what type of credit limit you have-i was getting nods and looks as they were calling my in.
We checked in at the airport and I carefully slipped him a 20.00 (in betweeen the Driver Lic and Credit Card) to have our standard room upgraded to a suite. He gave me back the 20.oo and told me there would be a 35.00 per night charge to upgrade to a suite. We refused, and he informed up us that our room will be strip side and have a awesome view. Well our room was strip side, however our awaesome view was of the city Center construction. Hmmmm?????!!!!!
|By: Ronald Epstein|
Checked in at MGM counter at Las Vegas airport. Friends and I had two standard rooms. I asked the guy at the counter if there were any complimentary upgrades available and slipped a $50 bill beneath a credit card. The counter clerk did about 10 seconds of computer clicking and said that the hotel was full. He then handed me back my $50. I think the reason this failed for me was the fact that it was Superbowl Sunday and that the hotel probably was booked.
I used the airport check in. I did the trick as explained and it worked great It worked great. I will use this in the future. The clerk was really nice about it.
Checked in at the MGM Grand's airport lobby, which was a breeze. I was staying for just one night at the MGM (I moved to The Mirage the following day), so I really wasn't keen on performing the 20 usd trick. I thought I'd just ask "Can you check if my room has a nice Strip view?" The guy who checked us in was real nice and immediately responded that he had a same category room with a partial view of the Strip. That sounded good enough to me (considering the one night only stay) and tried to tip him 5 usd, which he refused (incredibly, being Vegas and all). The view was exactly what he said; I could see the Tropicana, Excalibur, Luxor, and Mandalay Bay side of the Strip from my room. The MGM Grand was a nice overall experience.
|By: jon anderson|
Already had a cheap upgrade from their own website ($120/night for a 700 sf room), so wasn't expecting much. Lady just handed the money back to me without saying anything.
We checked in at the airport at about 10:00 am. I told the front desk agent that if there were any upgrades available I would appreciated it, as my husband and I were celebrating our anniversary (which was true). He took the "sandwich" and set it on his keyboard, and quickly showed me the Celebrity Spa Suite in the brochure and said that he could put us in one of those rooms. That is exactly what I had wanted (over a Bungalow), so I was happy that he immediately went there without my having to ask! * Apparently, checking in earlier in the day is your best bet. My brother-in-law and his wife who were meeting us there arrived at about 12:15. They checked in at the hotel front desk and tried the trick. They were told (by a female front desk agent) that there had already been too many upgrades that day, and all she could do was offer them the Celebrity Spa Suite for an additional $25/night, and she kept their $20 - so for them it cost $70 in all.
Used the airport check-in when it opened at 9:00am. Gave him the "card sandwich" and asked if any complimentary upgrades were available. The dark-skinned gentleman put the cards (and cash) on his keyboard, and typed for about 30 seconds. He said there was nothing available, and handed me back my credit card with the cash underneath. The trick may have failed because we were booked for 5 nights starting on a Saturday, and he was probably looking for a room available for the whole time. The people next to us were trying to get two adjacent rooms with a good view (but they didn't do the trick!), and were told that there wasn't very many sets of adjacent rooms available, and that they may want to try again after 11am when more people have checked out.
|By: D Wilk|
Asked for any available up grades and was unsuccessful. Check in lady did look and could not find one. She did try though.
No upgrades available at check-in, front desk person told me to come back following morning. Found him next day and he was able to upgrade me. He could've gotten a higher class room but I needed one with 2 beds and Bungalow was the only category that he could get me with that.
Got the Celeb Suite with Jacuzzi.
|By: S Sebastian|
Went to the Airport checkin. I never pulled out a $20, but kindly asked the gentleman if there were any avail "comp" upgrades avail. He said there is a Bungalow Queen suite avail for $25 a night extra. Since there was 4 of us, it was worth the upgrade. He never gave me a bill for the upgrade, and he said I would receive it at checkout. It never appeared on my bill listed in the hotel TV, nor did the attendent give it to me upon checkout.
checked in at MGM's check in at the airport - less crowded and ahead of all people who went to the hotel... Also, more personal = a feeling of a higher chance for upgrading. Very nice staff that siad "I would've upgraded you even without that(pointing at the 20)"
|By: david |
review for mgm signature suites tower 3,checked in for ten nights gave $50 asked for any upgrades and was given my key card and another for one bed suite on higher floor and told to take my pick of rooms.well worth the money
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